Enbridge Shareholders FAQs

Q: Which of Enbridge's securities are available to the public and how do I make an investment?
For a list of publicly traded Enbridge securities and ticker symbols, please review our Summary of Securities. As publicly traded instruments, these securities are available through regular retail brokerage services. Enbridge Inc. does not offer direct investing. Current shareholders may also participate in the Dividend Reinvestment and Share Purchase Plan.
Q: Where can I find Investor information for Enbridge?
The Investment Community Presentation contains the most up to date financials and latest project information for Enbridge Inc. and can be found here.
Q: How can I access Annual and Quarterly documents and Prospectus information regarding common and preferred shares?
Annual and Quarterly documents for Enbridge Inc. can be found on the Investor Documents & Filings page. Prospectus documents can also be found here by selecting them from the TYPE dropdown.
Q: What are the key features of the Dividend Reinvestment and Share Purchase Plan and how can I participate?

Highlights of the Enbridge "DRIP" and a downloadable copy of the related plan information, which explains the plan in full, are found on our DRIP/Share Purchase Plan page. You may also contact AST Trust Company (Canada) to receive hard copy materials regarding the plan.

To enrol in the plan, non-registered owners of Enbridge common shares must contact their investment representative. Registered owners should contact AST Trust Company (Canada) regarding enrolment.

Q: Does the Dividend Reinvestment and Share Purchase Plan provide a discount on the purchase of common shares of Enbridge?

Effective March 1, 2008, participants in the Enbridge Inc. Dividend Reinvestment Plan (DRIP) receive a 2% to market discount on purchase of common shares with reinvested dividends. The discount does not apply to purchase of common shares by optional cash payments (limit CAD $5,000 per quarter) under the optional Share Purchase Plan (SPP).

The price of the common shares purchased on behalf of plan participants with reinvested dividends are 98 per cent of the weighted average of the trading prices for common shares on the Toronto Stock Exchange on the five trading days preceding a dividend payment date. Enbridge reserves the right to amend or cancel the discount at any time.

Q: What is the difference between registered and non-registered security ownership?

Registered shareholders hold their securities directly and most often physically possess certificate(s) evidencing their position. Non-registered (or Beneficial) owners hold their securities through a brokerage firm or other financial intermediary. Non-registered securities are often referred to being held in "street form. "Most investors choose to own securities in non-registered form, primarily for reasons of convenience.

Q: How do I make general changes to my investment account or contact for information regarding physical share certificates and/or estate matters?

Non-registered owners should contact their investment representatives to request any changes or information concerning their accounts. Registered owners should contact the AST Trust Company (Canada) or call toll free 1-800-821-2794 (within North America) or (416) 682-3860 (outside North America).

Enbridge cannot make address or name changes, confirm holdings or transactions, or perform other administrative tasks affecting the accounts of either registered or non-registered owners of Enbridge securities.

Q: How can I communicate directly with the company?

Enbridge encourages questions and discussion with all of our shareholders and potential investors. Please see the Contact Us page.

Q: How can I sign up for email Alerts?

Investors interested in receiving immediate notification of Enbridge Inc. press release information can sign up for Email Alerts here.

Q: Where can I find historical dividend information?

A summary of historical adjusted dividend information and stock split information can be found here and on the “Dividends/Tax Info” page.

Q: Where can I find Enbridge Preferred Share dividend payment and term information?

Please refer the Enbridge Inc. Preferred Shares Summary document here.

Q: Where can I find more information on Enbridge Income Fund, Enbridge Energy Partners and Spectra Energy Partners?

Detailed information for each company can be found at their respective websites listed here:

Enbridge Income Fund (ENF:TSX)

Enbridge Energy Partners (EEP:NYSE)

Spectra Energy Partners (SEP:NYSE)

Q: Q13 Where can Canadian and K1 tax information be found

Tax information for each company can be found on their respective websites:

Enbridge Inc. – Tax Information

Enbridge Income Fund – Tax Information

Enbridge Energy Partners – K-1 Information

Spectra Energy Partners – K-1 Information

Q: Where can I find historical DRIP price information for registered Enbridge Inc. shareholders?

The ENB DRIP Summary document contains quarterly DRIP information from 2008 – present and is located on the website on the “Dividend Reinvestment Plan & Share Purchase Plan” page.