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Damage from third-party activities is a leading cause of pipeline incidents.
To protect people and the environment, and to reduce the risk of pipeline damage, federal and provincial/state laws require anyone planning to excavate near a pipeline right-of-way (ROW) to call their local toll-free one-call number in either Canada or the United States in advance of any ground disturbance activity.
In the United States, 811 is the free, FCC-designated national one-call number that connects a caller from anywhere in the country to the appropriate local one-call centre. Anyone conducting soil-disturbing activities in the U.S. should call 811. In Canada, the recently launched Click Before You Dig website at www.clickbeforeyoudig.com represents Canada’s first national “one-window” approach for requesting location of buried utilities prior to ground disturbance.
Even though underground pipelines are identified above-ground by pipeline markers, the marker may not necessarily be directly over the pipeline. Also, as the depth of pipelines and other underground utilities can change over the years due to erosion, previous digging projects or uneven surfaces, there are varying depths to underground systems. That’s why it’s important to contact Enbridge directly at least three days before you do any type of excavation in any area that you believe might be on or near an Enbridge ROW, including:
The construction of buildings, foundations or stockpiling of materials is prohibited on the ROW.
Enbridge representatives must be on-site to supervise any excavation near the ROW.
For installations across the ROW, written permission from Enbridge is required. Depending on the installation, approval could take up to 10 days. We can help you avoid problems and delays by:
Use this handy online tool (applicable only to Enbridge Pipelines Inc.-owned pipelines in Canada) to ensure your larger agricultural vehicles or equipment can safely cross the Enbridge right-of-way.